7abd's Privacy Policy
Your personal information is fully secure with us — here we clearly explain how your data is collected, used, and stored.
This Privacy Policy ("Policy") applies to the 7abd platform and explains how we collect, process, store, and protect the personal information of our users. By using 7abd's website and related services, you are considered to have agreed to the terms of this Policy.
We believe that data privacy is a fundamental right. That is why 7abd always handles your information transparently and does not collect any data beyond what is necessary. We protect your information using SSL encryption and modern security technology.
This Policy applies to users residing in Bangladesh. If you have any questions about this Policy, please contact us directly.
1. Information We Collect
When you create an account and use services on 7abd, we collect various types of information. This information comes mainly from two sources — what you provide directly, and what is collected automatically while you use the platform.
1.1 Information You Provide Directly
- Name, date of birth, and national identity verification details (for age confirmation)
- Mobile number and email address (for communication and account security)
- Mobile number linked to your bKash, Nagad, or Rocket account (for transaction processing only)
- Account password (stored in encrypted form — never kept in plain text)
- Messages and complaints you send via support chat or email
1.2 Automatically Collected Information
- Device type, operating system, and browser version
- IP address and approximate geographic location (at country level)
- Log data related to pages visited, clicks, and usage patterns on the platform
- Session duration and records of each login and logout time
- Data obtained from cookies and similar tracking technologies (see Section 6 for details)
Data Security
All personal information is transmitted via SSL encryption and stored in encrypted databases.
2. Purpose of Data Use
7abd uses your information only for specific, lawful, and clearly defined purposes. We never process your information for unnecessary purposes or sell it to third parties.
2.1 Service Delivery and Operations
- To create, verify, and manage your account
- To process deposit and withdrawal transactions
- To provide bonuses, rewards, and VIP benefits
- To provide customer support
2.2 Security and Compliance
- To verify identity and prevent fraud and money laundering
- Age verification (to confirm users are 21+)
- To detect and prevent unusual activity
- To implement responsible gaming policies
2.3 Communication and Improvement
- To send important account-related notifications
- To improve platform experience and services
- To present content according to your preferences (subject to your consent)
Fair Play Assured
We use your data to maintain fair play and a secure environment on the platform.
Your Consent
Your consent is always obtained for promotional communications, and you have the option to withdraw it at any time.
3. Data Sharing and Disclosure
7abd never sells your personal information. However, in certain circumstances we may share limited information with trusted third parties. These cases are clearly described below.
3.1 Service Provider Partners
We work with trusted technology partners for the following purposes. These partners receive only the information necessary for their specific task and are required to comply with our privacy standards.
- Payment processors (bKash, Nagad, Rocket) — only the information needed to complete transactions
- Identity verification service providers — for age and identity confirmation
- Technology infrastructure providers — for platform operations
- Fraud prevention and cybersecurity services
3.2 Legal Obligations
In response to a lawful order from a law enforcement agency or regulatory authority, we may disclose the necessary information in compliance with applicable law. In such cases, we always provide only the minimum information required.
3.3 What We Do Not Do
- Your personal information is not sold to advertisers
- Your information is not shared with any other betting or gaming company
- Your information is not given to third parties for any marketing purpose without your consent
4. Data Retention and Deletion
We retain your information only for as long as it is necessary to provide our services, meet legal obligations, or resolve disputes.
4.1 Active Accounts
While your account is active, we retain all necessary information. This information is used to improve service quality and ensure security.
4.2 After Account Closure
Even after an account is closed or deactivated, we retain certain information for a defined period as required by law. This includes records of financial transactions and identity verification details. Once that period has passed, the information is securely deleted or anonymised.
4.3 Data Security Measures
All stored information is protected through the following security measures:
- Data transmission via 256-bit SSL encryption
- Data stored in encrypted databases
- Restricted access — only authorised personnel can view the necessary information
- Regular security audits and vulnerability assessments
- Two-factor authentication facility
Secure Storage
All your information is stored on encrypted servers. Data that is no longer needed is securely deleted.
5. Your Rights and Controls
On 7abd, you have full control over your information. Your rights are described in detail below.
Right to Access
If you want to know and view what information we have stored about you, please contact us.
Right to Rectification
If any of your stored information is incorrect, you may request that it be corrected.
Right to Erasure
You may request the deletion of your personal information beyond legal and contractual obligations.
Right to Object to Processing
You may object to the processing of your information for specific purposes (such as marketing).
Data Portability
You may request your information from us in a structured, machine-readable format.
Right to Withdraw Consent
You may withdraw at any time any consent given for consent-based processing.
To exercise any of your rights, please contact our support team. We aim to respond to your request within 7 business days. We will process your request after verifying your identity.
6. Cookies and Tracking Technologies
The 7abd platform uses cookies and similar technologies to improve your experience and ensure the functionality of the platform.
6.1 Types of Cookies
- Essential cookies: required for login sessions and security — these cannot be disabled
- Functional cookies: to remember your preferences and language settings
- Analytics cookies: to understand platform usage patterns (anonymous data)
6.2 Cookie Controls
You may accept or decline non-essential cookies through your browser settings. However, disabling certain cookies may cause some platform features to not work properly.
7. Protection of Minors
7abd strictly prohibits anyone under the age of 21 from using the platform. We do not knowingly collect information from any minor. If we become aware that a minor has created an account, that account will be closed immediately and all associated information will be deleted.
If a parent or guardian suspects their child is using our platform, please contact us immediately.
8. Policy Changes and Updates
7abd reserves the right to review and update this Privacy Policy as needed. If significant changes are made to the Policy, we will notify you via an account notification.
Continued use of the platform after a policy change will be considered your agreement to the updated Policy. For this reason, we recommend that you visit this page regularly.
The date of each update will be noted at the top of the page.
9. Contact and Complaints
For any questions, concerns, or requests regarding this Privacy Policy, please contact our support team. We provide assistance in Bengali and English 24/7.
Data Protection Requests and Enquiries
Email: [email protected]
Live Chat: available 24/7 (Bengali and English)
After verifying your identity, we will process your request promptly. You can also visit our FAQ page to get in touch with us.
10. Related Policies and Terms
This Privacy Policy applies alongside 7abd's other policies and terms. We recommend that you also read the following documents:
- Terms and Conditions — general terms of platform use
- Responsible Gaming — safe gaming guidelines
- About Us — introduction to the 7abd platform
This Privacy Policy and all services of 7abd apply only to those aged 21 and above.